Privacy Policy

Introduction

This Privacy Policy explains how Gratowin Casino collects, uses, stores, and protects your personal data. We believe it's essential to be transparent about our practices and respect your rights.

Purpose of the Privacy Policy

The purpose of this policy is to inform you about your data rights and how we handle personal information. By using our platform, you consent to our practices as described in this policy.

Scope of Application

This Privacy Policy applies to all users of our platform, including those who access our services through our website or mobile app. Your use of our services implies agreement to this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We will not collect, use, or share your personal data for any purpose other than what is stated below.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device. We use cookies for:

• Essential: to enable site functionality (e.g., login, payment processing)
• Analytics: to understand user behavior and improve our services
• Marketing: to deliver targeted advertising

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

We process your data based on the following grounds:

• Contractual necessity: to provide you with our services
• Legal obligations: to comply with laws and regulations
• Legitimate interests: to improve our site and services
• User consent: when you explicitly agree to our practices

Data Sharing and Disclosure

We may share your data with:

• Payment processors
• Gaming providers
• Regulatory bodies (where legally required)

Personal data is not sold. We disclose data where necessary to fulfill legal obligations.

Data Storage and Retention

We store personal data for the period necessary to achieve our purposes, considering criteria such as:

• The length of time you use our services
• Our contractual or regulatory obligations
• Your consent (where applicable)

Personal data is stored securely using industry-standard practices.

Security Measures

We implement various security measures, including:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise your rights

International Data Transfers

We may transfer personal data outside your country or EEA. We use Standard Contractual Clauses to ensure safeguarding.

Third-Party Services

External links or services have their own privacy policies. We are not responsible for external content.

Policy Updates

This Privacy Policy may be updated. We will notify you of changes, and continued use means acceptance of updates.